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Unit 2: Create, Configure, and Manage Users

Purpose of User Accounts

Every user who needs to access Azure or Microsoft 365 resources must have an Entra user account. This account holds:

Upon authentication, Entra issues an access token defining what resources the user can access and what actions they can perform.

User Management in the Azure Portal

Navigation Path: Microsoft Entra admin center → Identity → Users → All Users

Administrators can:

Use the Directory + Subscription panel or Switch Directory button to change tenants.

Types of Users in Microsoft Entra ID

TypeDescriptionSourceExample Scenario
Cloud IdentitiesUsers created directly in Microsoft Entra ID. Managed entirely in the cloud.Microsoft Entra IDA Contoso HR admin creates admin@contoso.com for a remote HR consultant.
Directory-Synchronized IdentitiesUsers synchronized from on-premises AD using Entra Connect.Windows Server ADExisting AD users automatically synced to Azure.
Guest UsersExternal users invited to collaborate via B2B.Invited user / External directoryA Fabrikam vendor logs in to Contoso’s project site.

Key Insight: Cloud identities are managed in Entra directly, while synced identities are mastered in on-prem AD and cannot be edited in the cloud (except for cloud-only attributes).